Client
Streetgame
StreeTgame is a multi-location urban streetwear retail store specializing in selling streetwear fashion items. We stock a carefully curated selection of clothing, footwear, and accessories from popular streetwear brands, as well as emerging designers and local artists. Our store’s atmosphere is relaxed and welcoming, with a focus on building a sense of community and offering personalized service to customers interested in the latest trends and unique, stylish clothing that reflects their individuality and personal style.
Challenges
Our old POS had too many steps to complete seemingly basic functions, which led to a-lot of errors, as well as inventory accuracy issues. It was also a constant headache when training new cashiers, since there were so many steps. Customers would often complain about the long cash out process, and not being able to have the POS directly connected to the card transactions made every card transaction overly complicated.
We would often find ourselves trying to match receipts to the right transactions if receipts got misplaced. With the Cash register and Inventory having to be on the same computer, it was a constant challenge to enter stock into the system if we were busy or we were using the POS for a different function.
Finally, the every morning process of needing to communicate with the main computer just to update the system was tedious and frustrating.
Solutions
Pantheon has made every function from, Cashing out to Inventory Transfers, very simple and to the point. No extra “bells and whistles”, which makes every transaction and function effortless. Now that the card machine and POS work in tandem, every transaction is smooth. Whether a customer is using cash or card. Inventory is now a lot easier as well. With the mobile inventory scanner we won’t have any interruptions while trying to enter stock into the system.
One of/if not the biggest benefits of switching to Pantheon is less steps. With less steps, comes less room for errors. Less errors means more accuracy. No more wasting time fixing mistakes. This gives us a lot more time to focus on other aspects of running the business and will ultimately, in time, will make our business better overall.
Our shoe store is proud to have moved away from the traditional POS system and towards a more inclusive approach that celebrates the uniqueness of every step of the start-to-end process.
